Shipping Policy
Free Shipping
- We offer free standard shipping on all U.S. orders over $50.
Shipping Time
- Orders are processed and shipped within 1-2 business days.
- Standard shipping typically takes 3-7 business days.
Shipping Rates
- For orders under $50, a flat shipping fee of $8 will be applied at checkout.
- Expedited shipping options are available at an additional cost and can be selected at checkout.
Return Policy
Returns
- We accept returns on items that are in their original condition, unused, and undamaged.
- Items must be returned within 30 days of the purchase date.
- To initiate a return, please contact our customer service at info@zinargan.com with your order number and reason for return.
Return Process
- Contact us at info@zinargan.com to request a return authorization.
- Pack the item securely in its original packaging, if possible.
- Include a copy of the original receipt or order confirmation email.
- Ship the return package to the address provided by our customer service team.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed and a credit will be applied to your original method of payment within 5-7 business days.
Exchanges
- If you need to exchange an item, please contact us at info@zinargan.com to arrange the exchange process.
Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately at info@zinargan.com with your order number and a photo of the item’s condition. We will work with you to resolve the issue promptly.
For any further questions or assistance, please contact our customer service team at info@zinargan.com.
